The staff is very very nice but I ended up re-doing both hair and makeup once I got home. I went there for wedding hair and makeup. I asked to have a side braid and hair up. The side braid was very thin and sloppy but the rest of the hair was good enough. My mother in law re did the braid. I asked for a green smokey eye for makeup. The foundation did not match my skin and was not blended in well. The eye was not filled in well. The bottom of my eye lid was not filled in at all. There was no eye shadow or eye liner put at the bottom of my eye lid! They also forgot to add the mascara. I really did not want to write a bad review but for how much money we spent, I would hate for anyone else to waste their money, especially if it is for a wedding. I felt bed for the pride because all she asked for was a simple black smockey eye and they just plopped some back on the side without blending it into the eye to look professional. My sister in law got a simple silver eye shadow and that ended up looking cakie. The bride's sister had some gold glitter and that was not solid and looked blotchy. The amount of money we spent will bother me for a very long time and the worst is that this was the only wedding my family will have. It meant a lot and I just waisted my time going there. I just hope the staff gets more training in makeup and does not cause for others to loose so much money on a bad job.