I woke up on Mother’s Day and areas on my blue pillow and sheets cost $700 are reddish purple- dye was not properly rinsed from my hair. This is not a place for Black hair. Biracial hair yes and so on. Black hair no. I just needed a simple color and for greys that frame my face to be covered brown and I was given bright red/purple hair and they tried to convince me the color was brown. “I think you are seeing it in the wrong light†I wish I could put a pic here for all to see my red/purple hair. My kids and friends “are you punk rock now?†“You look like Justine sky the girls with the purple hair†I cried. The stylists and owner made me feel like a freak having 2 people help with my hair and Teresa the owner made it a negative experience by constantly checking on the stylist heather indicating the stylist was incompetent. I know the proper way to do and products for my hair and they disregarded that. ( so hard to find a decent place in Minneapolis for black hair)I asked for a wet brush so I could help with my hair and there was none in the salon. Heather the stylist handled my hair as if she didn’t want to touch it/was intimidated by it and barely rinsed the dye. Teresa insisted the heather use a particular conditioner (which made my hair hard and dry) and not the one I know works and I asked for. The stylist 8-10 times took approx 20 strands of hair and snipped maybe 1 cm of hair- she seem intimidated the whole time doing my hair barely scrubbed my hair. At the end Teresa charged me $102 and said “I saw her give you a full haircut†even as the stylist denied she gave me a cut. When I said I would come back for a fix “good you get to come back she gets to experiment with you.†With a smile. I paid $76 for the clown color feeling used and defeated and disrespected. I gave heather a $6 tip she should have received none and I should not have had to pay $76 for something I did not receive. I can tell Teresa is all about the $ and not quality service. If I could give -0 star I would.