I just had a bad experience at Exquisite Image. I have been a satisfied customer until today. My complaint was not with the cut, but rather customer service. When I arrived I was told there were two young girls ahead of me. Not long after I arrived a gentleman and his friend arrived and acted as if they owned the place as they sat in a styling chair with their coffee (friend of the stylist). When it was one of the young girls time to get cut they were told the gentleman had an appointment (they were surprised to hear this). To make a long story short the gentleman paid for one of the girls cuts and the stylist paid for the other. Why, if he had an appointment? I would have been fine, if I knew there was also an appointment ahead of me. I stayed only to tell the stylist my concern. I had only a cut. My plan was to have a shampoo, cut, style deep conditioner and my eyebrows waxed. I guess I need to find another place to get my hair done, one that treats ALL customers the same.