Ulta Beauty

Claim Salon

3.7 Google Review

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8600 Ward Pkwy #1015, Kansas City, Missouri, 64114, United States

(816) 237-1391 www.ulta.com/stores/kansas-city-mo-745

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Google Reviews

Palmer Bowles

Oct 28, 2017

Very dissapointed, went in to get a haircut that I had booked 4 hours prior. When I went in they said one of their employees went home sick and they could only give me a haircut that would cost 41 dollars but not the 20 dollar one I had booked. If someone books a haircut they should be able to get it no matter what, especially if there is someone who is available to cut it. Very dissapointed in the quality of service.

Jamie Ward

Aug 17, 2017

I will admit I love how many options are available to the customers, but I don't care for the type of customer service experience they offer...this tends to be at most Ulta locations I've noticed. Maybe working on these skills with the staff would encourage more of us to actually be willing to pay the extra cost of shopping there.

Chelly Wright

May 1, 2017

All I got was hello, no one asked if they could help me find anything, and once I was done shopping the cashier did not ask if I found everything that I was looking for nor did she ask me if I was a card member so that I could get a discount or earn points towards a discount. I purchased something but that is my first and last time there. I had gone to an Ulta in another city and they were extremely helpful and friendly which is why I visited this one near me, NEVER again!!! So a negative star for this location.

Jen Jen

Oct 14, 2017

Great store! Went bare faced and tried all kinds of products I was curious about!

Alexandra Calia

Dec 13, 2016

Went in for a haircut and loved my results! The layers and cut was perfect. And the way she styled it was super adorable! It's hard to find a stylist who listens to exactly what you want and makes it work for your hair. Katelyn did a fantastic job!