The first time my husband brought my kids there the experience is good. The second time i brought my whole family there, I was very happy that i decided to be my family regular hair cut place cause it convenient for us. My husband brought the kids back again and the cut were not good. so i taught oh maybe because he doesn't know how to describe the cut so i taught i took them back the next time. So couple of days ago I brought my kids back. I was't happy with the cut so i asked her to pix it and her respond were little annoy ( this is great clip not fancy salon.) I don't cut hair, but i known customer service. so then my husband just had his haircut yesterday and its a disaster. It's a hit and miss place. the second time we were there i would recommend to everyone, but now not really.