Thomas Taft Salon

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4.4 Google Review

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1418 2nd Ave, New York, New York, 10021, United States

(212) 879-1706 www.thomastaftsalon.com

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Google Reviews

Gina Del Russo

Sep 26, 2018

I absolutely love this salon! From the stylists to the products they never fail to deliver. When I wanted to get a pixie but I was nervous to just have anyone cut it. I had a consolation at Thomas Taft and they made me feel comfortable and completely ready to rock a pixie. I've never loved a haircut more than I did when I got it done here! Thank you guys so much for turning me into a rockstar.

Elaine Lorenzo

Jul 3, 2018

WORST COLOR EXPERIENCE/ BAD BUSINESS PRACTICE!!!!! Now in need of a color correction. I came in to refresh my highlights and tone. Walked out with ORANGE tinted hair. Worst color of my life. The best part? After posting it was a no fee service (I would model for a class), DEMANDED 40 for giving me orange, warm roots. I told them ad said no fee. Told me it was for the toner. You mean the extra toner because YOU made my hair orange (which still left it orange)??? Payment for you processing my hair again with toner, which was not even the solution? Then was told the ad had a typo, their error, but still a fee? Come on lol. Finally, told me that the assistant claimed she sent a text message contrary to the ad, informing me of the fee. This should be good. I asked to see this message, because I actually have the full conversation. The assistant goes to the back, comes back with no text message, and says no problem, sorry for wasting your time. So in the end wanted to charge me money for not properly monitoring the apprentice and letting her ruin my haircolor. PRICELESS!!!! Apparently, based on other reviews, I'm not the first to have such a negative experience. SHAME ON THIS AWFUL PLACE!

mariuxi tapia

Aug 17, 2018

Love the owners dog. I got a cut and root touch up by a student that was awesome but took 3hrs.

Amy Parise

May 21, 2018

I went in for a Keratin treatment and balayage - both of which I was EXTREMELY disappointed with. The Keratin treatment (which I have done many times in the past) did nothing to reduce my frizz - if anything it made it worse. The color is where it gets really bad. After leaving the first appointment with literally no change in my color (after 3 hours of processing) I decided to give her another shot (because she was very nice) however I should have never returned. My hair ended up 4 different colors and was so bad I could not even go to work the next day. They offered to "tone" it however I knew that would not fix the problem - I was also confirmed by the stylist who ended up fixing my hair that a toner would not have been the solution. I needed to have my hair completely redone - including the keratin. What's worse? They REFUSED to give me any refund. This is absolutely insane in terms of customer service and I would caution anyone who cares about their hair to go here.