Salon is very clean and organize, people who work their are very professional except the for lash tech. I Set in appointment for 9am on Friday for top and bottom I was there by 9:05 am, she did text and tell me she was running a little late but 30-45 minutes is unacceptable got she reach at 9:45am, it was not my first time getting lashes so I know that you're supposed to be laid on a table or adjusting chair ( flat) with your eyes closed with eye protection under for the tops and and open for bottom, when she told me to keep my eyes open so they dont stick to the bottom I should of left, because though it does happen, an experience tech would not require your eyes to be open. Not only was some Eyelash glue to the base of my eye skin but even with eyes open it still stuck which she tried to use sharp tweezers to remove instead of the glue remover on a swap. I did voice my concern after which she try to defend her work but i had to go to work so i just paid for my tops only and left.