Unfortunately that 1 Star is too much for this salon. I drove here from South Jersey to try this place out , called to schedule an appointment and was asked what I wanted to get done plus the length of my hair. *Balayage and have long hair* I was offered a 2:45pm appointment. Leaving my home with more than enough time I still ran into a accident on the trip to the salon that put me 25 minutes late. **drove for over an hour and a half btw** to be told that there wouldn’t be enough time to do ANYTHING for me since they close at 6pm and my hair was “too long and too thick†. So I questioned them why would you schedule me at this time knowing what I wanted done is a 4+ hour job. Me getting there late was irrelevant since there wouldn’t have been enough time in the first place. Wasn’t even offered a service even after I told them I drove for over an hour and a half . They technically just gave me the boot.
Terrible customer service!
What was the point of asking me what I wanted to get done and plus the length of my hair if they didn’t take that into consideration when booking my appointment.
I wasted my WHOLE day on driving for no reason.
VERY DISAPPOINTED. 👎ðŸ»