I recently had my hair colored here. It was a nine hour long process, and they never actually gave me the color they said they would. Please note that I showed them a picture of the hair color I wanted. In total they messed up on the color three times, and left me with orange/yellow hair. Initially they gave me white highlights, while leaving the rest of my hair black, giving me an aging grey look. They then left with with orange/brown hair with white highlights. They finally left me with yellow/orange hair. Their haircut was terrible, they left my hair completely damaged. Overall it was a terrible experience, and left my scalp with scabs. Obviously they didn't know what they were doing. If you don't have experience doing a procedure then you shouldn't be doing it. I would not recommend getting your hair colored here. I had to go to another salon to fix their mistake, and I'm going to have to go back to Bliss in another two weeks to continue fixing their mistakes.