Very unprofessional staff. I went and had my hair braided by Shawna Kay two months ago it looked very nice when I left but started loosening up 1 week after. I decided to take my daughter to do her hair 2 weeks ago and instructed the stylist Shawna not to use any gel, fine tooth comb or dryer, and guess what, she did any way. My daughter has natural nappy hair and Shawna was pretty much pulling her hair out with the comb. I approached her and ask her not to use that comb and she kept giving me reasons why she had to, while my daughter's hair was piling up on the floor. It got to the point when my daughter took a break she started crying about the way her hair was being handled. Last week I called to speak to the owner Miss Marcia because I wanted to let her know how unhappy I was about my daughter's experience. Someone answered the phone and said she was miss Marcia, I, I started complaining about Shawna Kay and guess what, it was Shawna Kay on the phone the whole time pretending to be Miss Marcia, I called her out and she handed the phone to Miss Marcia.
I was very disappointed because I actually liked Shawna Kay.
My advise if you go there, be very clear when you speak to the stylist, because they do not listen or respect the customer's request they just do whatever they want. They care about hairstyles and have no idea about what hair care is.
Thanks to the owner Miss Marcia, When I finally spoke to her she listened and apologized, It is too sad that she will loose customers because of those unprofessional stylists. I will not recommend anyone to Shawna Kay but I will recommend Miss Marcia.