I really never write reviews but my experience here was horrible . I went as a new client to Lisa. We discussed what I wanted a subtle balayage highlight because I liked my root. We looked at a photo she said you can have exactly that because that is your base color. I had two requests, I don't want my whole head to look blonde, just subtle, and I prefer my highlights white and not yellow.
I literally cried when I left. My whole head is orange. It looks like she just died my whole head. Nothing is subtle . You don't see my root at all other than random patches. I look like a tiger. The only way to fix this is to die my whole head my natural color back. It is really disappointing. On top of it all, No one there knew my name as the girl when i paid (yes you have to pay even when they mess up and she apologized because she knew she messed up) kept calling me Kim.
I would not recommend. All I wanted was to leave there feeling good now I have to find someone who knows what they r doing to fix me . Truly unacceptable.