It’s an assembly line. They need more stylists to accommodate people and a front desk staff who speak both languages. They are good and reasonably priced. I came in for highlights, roots, haircut and cut and blowout for my daughter. I tipped everyone generously, but I had a lady run after me outside screaming” I washed your daughters hair, you didn’t tip me”. It was funny and pitiful at the same time. Just sad, I can not believe owner allowed that.