Anna did my hair extensions. Originally we spoke about wefts. She then when I got to my appointment decided tape in’s after I was already under the impression and pricing of hand tied wefts with no communication or asking me if it was okay. So being placed in this awkward situation I agreed to them thinking it would good. Nope. She just placed them under my hair and said blending it out will make them look less obvious. Then i was up priced from 250 to 400. She said because she put 1 on each side of the head it was another pack. Which didn’t make any sense to it. But the product was done and I wasn’t going to be that person. If it was 400 I would’ve never done them. I went with it, got home and finally realized they looked terrible. It was my birthday so even family members said it was not good. Not only that, they hurt and were visible. I do have thin hair but not so thin the extensions are visible. The placement was getting caught and hurting me. I reached out to her and asked about pricing because I only have 13 tape in’s in my head. A full set from what I called the company of the extensions she uses is 20 pieces sandwiches meaning 40 in total but 20 in head. I explained this to her and told her I can’t take the hair and need them out. She said she would do them for me. I only had the hair in for 4 days and she wouldn’t even refund me the service. Her assistant began taking my hair out and Ana grabbed it and said yes 20 pieces. At that point I’m like you know what she’s not listening it’s 20 sandwiches. The assistant is brushing my hair and she tells me your hair is falling out a lot and shows me the comb. I was SOOO upset. She even said your scalp is irritated and red. All that hair especially that I have a condition, I was mislead and my hair was damaged from scalp. She handed me the hair and I got in the car and counted it was 16 single pieces of tape in’s in total. So for 400 I paid for less than half of what it goes for as install. She still wouldn’t refund me and said because she ordered the hand tied weft. But it was never opened so I’m not sure why I wasn’t handed them as if were suppose to me mine if that’s the reason why you couldn’t refund me. She kept it. Now im not here to bash her, or say her salon is no good work, I’ve gone numerous times and walked out happy with other services being done. Hair extensions are not ideal there. I posted the difference of hair on me with her work for $400 compared to someone else I went too for $400.