There's a very nice sign in front of your chair where you sit for haircut that says " Attention: you hair cut includes all these services". And the service include facial hair trim, shampoo, massage, etc.
First time I was there, I had to literally ask if I could get the massage just because they didn't have enough time to do that as they're closing, which was about 10 mins more left.
Second time, I was there without appointment and requested if they can fit me in if anybody is not showing up. They declined my request saying someone will be there in 20 mins and she cannot finish before the other person comes in. And she was sitting on the sofa using her cell phone ( I get it that people have to rest too). I checked again after 10 mins, I was still replied with a No.
Third time, I asked if she (another lady) can trim my beard a little (part of Attention sign), she said she would charge me $6 extra. After the haircut, I said I didn't need the shampoo but I can have the massage.
She said it only comes with shampoo. After asking again she was ready to do it but it was like 15-20 secs.
For 15-20 secs massage, you put that service on the sign in big letters?
I have rethink before I decide to go there next time.
May be i will go just for the haircut and not for other Attention services 😊