Went to get a trim yesterday and it was an awful experience. Ceciley did my hair and seemed friendly enough at first. I explained that I didn't want too much taken off, just the dead ends and I needed my bangs trimmed to just below my eyebrow. Generally when I get my hair cut, I get a shampoo first. I noticed that this wasn't included at Great Clips, so I mentioned at the beginning that I did want a shampoo. She asked if I wanted to do it before or after the haircut. It didn't matter to me, but seemed like a strange question. She decided to do it after, which is fine. Then after she just started cutting my hair, a guy came in and was talking to her and asked when she was going to be done and she told him 10 minutes. So, from the gate I felt like I was being rushed out of her chair. Granted, I didn't want to sit there all day, but I really don't like feeling like my hair stylist is rushing me out. So she trims my hair, it was fine, she did the shampoo and asked if I wanted it blow dried. I asked if she could instead do two french braids and she told me she couldn't braid. I don't understand how a hair stylist can not know how to do braids. But whatever, just blow dry my hair. While she was blow drying it, she got a call on her phone, which was sitting out on the counter with the mirror. A minute or two after that she turned off the dryer and said I was done. She didn't blow dry my bangs properly (she dried them to the side instead of straight down) and then my hair was still damp. I have thick hair and it takes a little while to dry it. Overall it was just a horrible experience and I will definitely not go back. Jaded my whole opinion of Great Clips.