After tossing my crazy work schedule around to do the trial visit that would determine hair and makeup for my wedding, and having this scheduled for months, the owner of the salon made other plans and backed out on my wedding three weeks before the wedding. Things happen, of course, but she didn't even have the professionalism or courtesy to call me herself. She had one of her employees contact me telling me I could either wing it with another stylist the morning of my wedding, or I'd need to come back in for another trail with a different stylist.
They knew nothing about any products I'd already requested, so clearly nothing had even been ordered. I'd have to come back for a color match.
I'm not surprised - during my trial visit, I witnessed them scrambling to send someone to the store to get a box of perm while the customer was literally sitting in the chair waiting. I should have taken that as a clue to move on with my search.
Who wants to worry about whether your stylist and makeup artist are going to be ready or even show up. Stay away from this salon if your wedding day is important to you.