My daughter wanted a short sassy haircut for her birthday. She took in a picture and Christie was her stylist @ Solon. She butchered her hair, gave her bangs cut almost to her hair line, uneven, awful. My daughter was crying in the salon. My husband and child told her to just stop cutting. She said no it'll be in her eyes. Husband started to walk out after she was done and she demanded payment. He had to take my daughter to another salon. 2 stylists worked on her hair for an hour to try to fix it. Other salon said GC policy is not to ever say they aren't capable. That's such utter bull. People would rather have honesty than have their hair butchered. It will take years for this to grow out.