Making an appointment is easy. Once you arrive, staff is welcoming and attentive. The technicians and stylist take the time to get to know your hair routine, consult about the style for your hair type and curl pattern. The cut is dry and you can see the volume being created before your done. Then, an assistant washes, adds product and dries your hair, all while educating you on the purpose of each product and step in the process. They are simple enough recommendations to keep at home and I still have a dry and go hairstyle. Only, now, my curls are tighter and more shapely. This is the only place I want to bring my curls too. As someone whose hated almost every haircut, thank you so much for taking the time to work with and teach your clientele how to work with natural curls.