Normally I would probably give this a 5 Star review because most of the ladies here have given my kids great haircuts & have certainly deserved the tips. However, stay away from Elva. I don’t know if she is a new employee, I hadn’t seen her here before. I brought my daughter in who had beautiful long blonde hair past her shoulders. She has had it to her waist in the past & took the scary step of getting it past her shoulders a few months ago. Then I took her in to get just 2” off, make it more manageable and easier to care for, a trim. I had the same photo I had brought to them last time, showing a girl with wavy hair just past her shoulders in the front. I told Elva I wanted it like that, just the small amount off, 2” tops, a little shorter in the back than front, with a light layer or her hair would be poofy. When she called me around to check her hair, I was shocked to find it: longer in the back than the front, cut to her chin, no layers, and not even EVEN. Then when I said this was not what I had asked for, she then got nasty with me, began to argue that I hadn’t given her the instructions I had & then demanded to see the photo again! I was so angry I paid with a coupon and left her no tip. I shouldn’t have paid for her ruining my 10 y.o.’s hair at all! Now because my daughter has such wavy hair, and it’s SO short, it’s just a big frizzy, staticky mess. I recommend seeing ANYONE but Elva.