This particular location gives a good service to their costumers, however most of the staff members can smile but they're not welcoming at all, if you're not a regular client they treat you as not worthy of their time and effort. Lady that did my manicure complaint out loud all the time about her co-worker next to us(which act very professional not reacting to her passive aggresive comments)for getting one of her regular clients, she was so upset that she stopped my manicure and walked over the office stating that she needed to "fix it" it was very unprofessional and rude, she made all of us very uncomfortable, i wish they could understand that treatment is the first thing that makes you come back for their services.