Went into the business and as a southern girl with sense spoke and no one opened their mouth to speak back. I excused that, so my daughter asked the young lady who was working a head if she could do a certain hair style at which time she pointed towards the other young lady who was walking in the door. As my daughter attempted to speak to the second lady (African Lady, the Owner) she then advised without looking at the hair style on her phone ( Very aggressively ), "I'm Not doing that", as she was walking out the door. So my daughter and I remained inside because we were confused on what just happened . This Shop (Pro Braids on Elvis Presley in Memphis, TN) is one of the worst customer service braid shops that I have ever encountered. I want to thank My Lord and Saviour Jesus for holding my tongue and changing me!!!!!! Don't Go!!!!!! Rude As HELL!!!