EDIT: Went back last weekend for a wax. Again, very friendly staff. I did have to wait 10 minutes after my appointment time, which is not a big deal for me but could be for someone else on a time crunch or someone who likes punctuality. This time I had Britney, & I was very happy with the result. She listened to what I wanted, took her time, & even went back on one area I was dissatisfied with.
The place was nice & clean. I came in for a wax & left somewhat clean until I noticed dashes of wax left on my face & stray hairs that I cleaned up afterwards. Brenda even missed a patch of hair on my upper lip. The process should have taken 15 minutes but was close to 30 minutes to finish, I feel Brenda was making mistakes & rushing to be finished in time for her next client. Staff was friendly & informational but I would not go back.