I can’t speak to the quality of hair cuts but I was disappointed in the customer service. The front desk girl I worked with was very polite and professional ... but my appointment which I was assured was booked - wasn’t anywhere to be found (if you’re a new client you have to book on the phone). I sat for 25 minutes in the noisy studio until I was told they don’t know what happened and there was no one to cut my hair. A coupon or a complimentary service would have been nice - but nothing was offered. I’m new to Dallas and was ready to give recurring business here, but wasn’t pleased. It was frustrating to take off work and have to do it again..