Good haircuts, poor corporate policy, poorer management. I got several haircuts here, today was my last time. Sport clips promotes a free trim within a month of your last haircut. I went for my first free trim today. I specified at the desk initially, then more than once with my stylist that I was there for the free trim. The stylist was warm, professional, and did a good job on my hair. The manager, Julia, tried to strong arm me into paying full price. I refused to pay for the trim, citing the company promotion, at which she raised her voice at me and explained, in a condescending tone, what she considered a trim. I stood my ground, and she did not charge me. I'll give her that.
If you can keep your head down and don't mind overpaying for haircuts, the stylists have always been good enough for me.