I had my first appointment with Ruth yesterday. She is a true professional -- extremely knowledgeable, confident, and capable. I had a family loss and had really let my hair go -- it was too long and my bangs were in my eyes. I had gotten fed up and cut my own bangs. Once again, I cut them too far on each side and had cut one side further back than the other. A disaster! I was coming out of my depression and wanted a stylish bob. I've gotten too enthusiastic with the scissors on my bangs before and was told to just let them grow out. Ruth recommended I add extensions to correct my disaster. I had no idea that could be done!!!! I admit, the extensions were way costlier than the average cut/style, but the difference was dramatic and immediate. "Wow!" is all I can say! The rest of the cut is fabulous, as well. She did a graduated bob - longer in front - and undercut my hair in the back so the weight is off my neck. So stylish!