If I could give my experience 0 stars I would to be honest. I waited a week to write this review because I'm not really one to write negative reviews but I really felt I needed to share my experience with Erika. I was at the salon for 8 hours (the longest it's taken anyone to do my hair) and still left the salon with my hair looking like i hadn't just gotten it done. I am a very light blonde and my roots were brassy and dull when I left. She did 3 different toners on me and washed them out immediately instead of letting the first toner sit like every other salon has ever done on my hair. She was an hour late to my appointment (I was her first client in the morning) and even when she got there she kept leaving me for long periods of time before I was completely foiled. I found her on Instagram and thought I was going to love my experience and I really wanted to, but I ended up paying $190 for a full highlight with no cut and for a service that was the worst I have ever had. Then I had to pay even more to have someone at another salon fix what she had done because I didn't want to step foot in that salon again. I definitely won't be going back or recommending anyone to this salon.
Update: 9/23 - 25 days later this salon proceeded to make the situation worse. No one reached out to me days or a week after my appointment in August. Instead 25 days later the stylist sent me a text asking if there was anything they could do for me to take my review down. I proceeded to tell her that the only thing that would make this right for me would be a full refund. She responded that the salon doesn’t offer refunds and she was thinking more that I could come in for some blowouts/deep conditioners. I told her I didn’t feel that was enough to compensate for how much time I was at the salon, how many times she left me sitting there unfoiled, and how I left upset with how my hair looked. Not to mention I had to pay someone else to fix it. A very experienced stylist who said it didn’t even look like I had just gotten my hair done. She then basically told me that I was wrong and sent me 6 different before and after pictures. I have gone to multiple salons with my hair in the same condition as the before photos she sent me and they had ZERO problem getting my hair to what I asked for. I have literally never had this problem with any stylist I have seen. Hence the reason I have never written a bad review before this one. I have also never asked for a refund anywhere else. So instead of making this situation better, 25 days later they just made me mad all over again. I will make sure I let everyone I know not to go to this salon.