I have long brittle curly hair that is difficult for most hairdressers to deal with. Kara has similar hair. Both Kara and Rafael are experts with dealing in color, various hair types, correction (had to bring in my daughter after a beauty school cut and color nightmare), and are extremely personable. The prices are less expensive than the "boutique" shops and you have more control over what you get done (if there is a color or style, send it in advance and they will try it). Remember, you get what you pay for, so they are more expensive than the schools or the quick clips (then again, they are also more experienced and qualified). It's always fun to visit and we walk out happy. Well worth the splurge!!!