Well, the first experience of setting up the appointment for a Bridal Party went smoothly and Claudia was great with working with me because I was the Maid of Honor that lived 9 hours away. When getting to the Salon... there was only 1 person doing hair... 1 person doing makeup and Claudia was going back and forth with hair. Now. At first, everything was going great. First Upset: Then come to find out, she hired someone to do a "trial", so she had her "try" that day with a Brida Party. I'm sorry but that day and Party to "try" on is NOT the day. Second Upset: the girl that was doing her "trial", Claudia thought it would be a smart decision to do my make up, again, not the right day! Mind you... although we had 1 unexpected guest join us, you should have that person be last! NOT the Maid of Honor! Because of doing the hair and make up of the unexpected guest, pushed me to the last because the girl who was a "trial" did an absolutely horrible job on my make up. I had no foundation, my eye brows were not done, my eye shadow looked like a hooker and my eyelashes looked like I was ready for a drag show. Because of me being the last that they had to hurry up and finish... made the Wedding start almost an HOUR late!!!!! I spent over $300 for myself and the bride. Although her makeup artist rushed to get my make up done, I should have been the second to go. What really pissed me off was that Claudia decided to mention... MANY TIMES to the bride, "don't worry, we will get you out of here on time because you're the one that matters." Yes, the bride is #1 priority! However Claudia, do you really think the wedding was going to start without the Maid of Honor? Uh .. NO! The Wedding started an hour late! Get your priorities right when hosting a wedding party. My Aunt, the Mother of the Bride, who use to be a client, is no longer a client anymore because of this mess. I would never recommend this salon to anyone going forward.