The SALON by InStyle Inside JCPenney

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Lubbock, Texas, 79414, United States

(806) 792-6841 stores.jcpenney.com/tx/lubbock/salon-lubbock-tx-0611.html

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smilelive1

Dec 10, 2017

Would give 0 stars if I could.. Dee did my hair awhile back and this was my 1st time at this salon ever. I got a simple hair cut with shampoo with a blow dry and about a 5 min session of flat ironing my hair after. This cost me almost 80 dollars. I was completely floored at the price! I have never paid this much for this exact service anywhere else. Instead of being rude and complaining about the price to her face , I paid it and left and will never return to this salon. A few days later, I called to speak to a manager about the price. The manager wasn't in, so I told another stylist about my complaint. She told me that since Dee is considered an " expert" hairstylist, she is allowed to charge whatever she feels, however she should have price quoted me before doing my hair WHICH SHE DID NOT and she knew this was my 1st time at the salon because I told her so as soon as I sat in her chair. And while she did my hair, she dropped the comb she was using on the floor twice and picked it right back up and used it on my hair again! Every person and their dog knows that any hair stylist who drops a comb on the floor should not proceed to continue to use it on their client. And I'm surprised " dee the expert" didn't know this.. will never return to this salon again.

Kayla Atwood

Apr 19, 2018

I believe that $48 for a simple haircut that wasnâ€™t even what I was going for is a tad expensive.

Jordan campbell

Nov 20, 2017

The stylist has messed up my kids hair more than once now..always needs help on how to do a fade. Also a nice (not) surprise the prices went way up..$35 for a men's hair cut and $25 for a 13 year olds hair cut?!?! Takes 5 minutes to cut men's hair!! Will not be back!!