Lovely Nails & Beauty Salon

Claim Salon

4.6 Google Review

Direction Bookmark

6524 NE 181st St, Kenmore, Washington, 98028, United States

(425) 481-4406 hairandnailskenmore.com

Read our guidelines for reviews

Write a Review

Be the first to write a review.

Reload

Google Reviews

Lindsey Anderson

Jun 10, 2018

We showed up in a large group, so maybe they were overwhelmed, but they barely held it together for our nails. They would often leave some of us half complete for a half hour while they tried to work on someone else. I was very clear about what I wanted and the lady tried to give me a French manicure when I never asked for one?? I got gems glued on my nails and they barely were stuck on. Some fell off that very day. The group was a bridal party, and the bride immediately experienced chipping on her nails. They could barely achieve the nail details we asked for and everyone walked away disappointed by their experience. Don’t waste your money or time.

Tyler Hunt

Jul 30, 2018

My mother and I had been coming for years and as time has gone on they have gone down hill. We had gone in today and one of the women cut the tip of my moms toe off to the point I will have to go in for stitches. I am so unhappy and will not be going back!

Margot G. Shah

Jun 20, 2018

Noticed they had a new product - Decided to give it a try. They have a 7-day gel mani guarantee that they definitely do honor. Just blows me away with how quickly with this place next week!!!!

Marisa Cats

Jul 1, 2018

Get services at your OWN RISK!!!! They do a lovely job but will add fees and services after the fact and use their language barrier as a way to hide their scam. I had it happen to me and while I was having this issue another woman was complaining of the same thing and said she has just come to accept it from them. NOT ME. I need to warn future women trying to treat themselves only to be ripped off. I just had to file a fraud charge with my bank because this company ripped me off. Here is what happened: Before we start the appointment I notify the nail artist that I am on a strict budget. She (the receptionist and self proclaimed owner) gives me a package deal of $60 for shellac set mani/pedi and we begin. Halfway through he (the nail tech) asks for my debit card. I figure it was so I do not damage my nails trying to get it out at the end. Now I know it is so they can secure the information so they can charge you whatever they want. I ask for a gel set with a top coat of glitter. In all my years getting my nails done I have never been charged extra to use a glitter topcoat. I asked if it is more expensive and he says "same price" and so I said said I wanted a gold top coat- I mean who doesn't love glitter right? As we are moving from finishing polish on my nails to my toes I ask to pick out my shellac for my toes. She says "no shellac, only regular." I ask her why sine I chose that on my hand and she said, "I never said we would do that, now it will be $45 for hand and another $45 for feet." AFTER they had finished half the service they changed the price. I asked them to stop because I wanted to clarify what was happening. The owner totally changed the deal she was offering me but after the fact so I would be forced to pay. AND NOW I REALIZE THEY HAVE MY CARD! Great. I asked why they did not say anything AT THE TIME that I was getting it done. Something like "this will be extra, and will be more than $60. Are you okay with that?" would have changed the whole situation. They charged me $45 for something they quoted me $30 for, and I never could get my pedi before work because it was a Sunday. I disputed the charge. I can't do anything else at this point.

Sally Larson

Apr 8, 2018

WORST HAIRCUT OF MY LIFE!! Nail service is fine but hair dresser completely incompetent! I asked for a trim of my mid back length hair & walked out with a frizzy uneven cut above my shoulders. I can’t even pull it all back! I told her I wear my hair naturally curly just as I was wearing it when I walked in. She blow-dried it WITHOUT a defuser, brushed it out (not even an unwanted attempt with a straightener, a BRUSH!) & applied zero product. I should’ve walked out when I saw the poor teenage girl customer before me looked like she came from a bad dog groomer. She didn’t consult me on what style I wanted before another person washed my hair & then she worked very quickly. I went home & ugly cried for hours. I get married in 2 months & now I won’t have my beautiful long hair on my wedding day. 😭