Not sure how I feel about this place yet. Saw Laura - who kinda proved on where I usually go and said I had no loyalty - made me feel awkward. It was an overall average experience. She did a simple trim, fake conversation, and recommended the volumizing Oribe shampoo for me - which made both my scalp and my fiance's scalp irritated and itchy. Those Oribe products are expensive.
One of the other stylists there helped me with getting some product and recommended a primer, which I must say has improved my hair regimen troubles.
Made my next visit with Kayla to see if i'm wow'd. This place has potential, but something is amiss.
They seem to have a lot of scheduling issues. Twice now, once when I had my appointment and the other day when I booked in for a treatment - that the stylist either didn't know that they had a client booked or the client was not in the schedule and the stylist said that the receptionist was new and making errors.