When I came to see Mel I was in pain having already been to another masseuse in Calgary just a few days before but still struggling with pain. She took the time to ask me the right questions and then zeroed in on the areas that needed work. By the time I left the heated bed (LOVE THIS) I was feeling so much better. It's been 4 hours now and I still feel great, not sore and in times passed I didn't have this much relief. She def knows her stuff! Highly recommend!