After 20 years of dying my light brown hair black with box dye, I wanted a change. I found Lisa online and liked that she had pictures of her work including color correction. I knew it was a major process so wanted the best. I have no regrets about choosing Lisa. I showed her pictures of what I wanted to achieve and she was honest with me that it might not be attainable without ruining my hair. Lisa and auntie June took great care to watch the health of my hair every step of the process, and I had complete faith that they would stop if my hair couldnt handle any more processing. So I put my trust in her and over 7 hours, yes 7 hours!, she transformed my hair from black box uneven disaster to dark blonde with stunning highlights and a lively cut. The prices may be on the higher side for some things but you get what you pay for and I felt that all the work she did was worth the cost for sure. I will be back.