Late for appointments multiple times now with no apology. So disorganized! Also a bit dirty inside - it always looks like its in need of a good vacuuming and overall update. If you’re going to offer slippers in the winter season at least make sure they’re clean - or better yet, plastic! You just place them back on the rack (not in a used basket) so, essentially you could be wearing the slippers someone’s sweaty feet were just in. Gross. Won’t be returning.