My highlights look so bad, I can't believe this salon is still in business. The manager is so rude and full of herself, who would think that such a snobby individual owns a salon with that name. "Prestige" my butt.
This salon should be called "Dawn of the Dead", because the colourists have no skill. Shame on yourselves for not owning up to your despicable service, I hope all your hair turns dry and falls out because you did that to so many customers, with your talentless staff.
Next time someone complains, take in the fact that maybe it is time to find a find a better hobby than destroying peoples' hair. Instead, maybe you should work with Barbie dolls or prosthetics, so your "skills" do not damage anymore human beings.