I went in wanting a big change. I told the stylist to do what she thought would look good on me. We cut 7 in off, highlighted (beautifully on my virgin hair BTW!) and put face framing layers. I was beyond happy. My stylist Shelley R did an amazing job. She made me feel good, had nice conversation and I went home looking and feeling so good. Thank You ! I will definitely be booking there from now on !!