Very poor experience. Went in for a trim (female medium length hair). Was splashed multiple times during shampooing. Water was cold. Took 15 minutes for her to separate and pin hair. During washing, cutting, and drying my hair was being pulled causing more discomfort then I have ever had in my 27 years of getting my haircut. While drying my hair she stopped and left me onthe chair for another 15 Minutes to tend to a customer whose hairdresser was not paying attention to the timing of her coloring. I was ready to get going after spending an hour and 15 mins there but then she started curling my hair without my permission. I was so frustrated and discontented i get I couldn’t confront this without embarrassing myself so I let her continue. I left (an hour 45 mins for a trim) crying and looking like a poodle. She said the curls would “calm down†but no one wants to leave the salon feeling this way.
Pay attention to your customer.