Customer service was ok, but poor skills. My hair was uneven and there are parts that are longer than the other. She cut more than what i wanted, and it was already too short that I didn't want more hair to be cut so I didn't want her to fix it. At least people there are nice, but I don't think i would come back.
Updates: So I went back few days ago, and Mandy the manager fixed my hair, I am really satisfied with the result! She is super sweet and offers excellent customer service, didn't ask for a refund because of the result she gave me, a complimentary fixed is more than enough! Really appreciate her kind offer and wanting to make customers feel happy, so glad I gave them a second chance!