Great Clips

Claim Salon

4.2 Google Review

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4933 Promenade Pkwy #Ste 125, Bessemer, Alabama, 35022, United States

(205) 425-1801 greatclips.com/salons/9025

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Google Reviews

Sam Lynn

Mar 9, 2018

I will NEVER step foot in another great clips and I will not allow the people I love to go there either. I just had the most horrid experience I've EVER had getting my hair cut, in my life. Not only did I get sprayed directly in the face with the water bottle after the stylist got an attitude because I didn't know what guard she should use. She buzzed my hair almost to the crown of my head and it was too late before I realized what happened. She preceded to cut, after showing her numerous pictures of the style I wanted. She took almost all the length off the top of my head when all I asked her to do was trim it so that it blended in. At this point I'm frustrated and upset, but I'm trusting that she'll make it better. She blow dried my hair leaving it straight up in a mock afro on top of my head. I'm thinking ok, she'll put some product in it at the end. She then goes back in with the scissors and takes even more length off everything. During this she's also hitting me in the face with her long fake nails. The final blow though is when she's using the clippers to clean up the edges, she cut my left ear, I didn't say anything because accidents happen right? She then proceeds to trim around my right ear, clips it and when I flinched she pulled me back into place by my ear, then clipped it again and I finally spoke up. Her response was never a single apology, I got "what did they bite you? That's just the clippers. It happens." I went to pay and my boyfriend notices a huge chunk of hair she missed, she offered to fix it but I just wanted to leave. I then get a call from their manager and while she apologized, she yet again explained away every single issue I had experienced as something that 'just happens'. I left that store in pain and sobbing because the only way to fix my hair is to now buzz cut it.

Shannon Gamble

Feb 27, 2018

Corvette is my son's 1st choice but usually anyone who cuts his hair does a great job.. I wish the check in app was more accurate but that's honestly my only complaint

Eric Oneal

Jan 9, 2018

Super friendly, fast and great haircut! They get my boys and I in and out quickly and looking great. Online check-in is even faster.

Johnny Shelton

Dec 28, 2017

I had a very good experience here, this was my first time going and I would go back again. The staff was very friendly and made me feel very comfortable.