Kim cut my hair a lot shorter than what I asked her to do. I asked for 1 inch to be cut and she cut 2-3+ inches without asking or telling me what she was doing. I called her to let her know the cut was too short and she tried to convince me she only cut 1/2 inch despite the pictures I sent her showing otherwise. I texted her to let her know I was unhappy with her work. Her response was
“understand me I gave you the hair cut you asked for. There are soldiers on leave that will not be with their families or small children for Christmas and you are so distraught over your hair being too short. Your hair will grow back. We have discussed this situation for the last time. Do not contact me again.”
She tried to justify the poor quality of her work by trying to use the military as reasoning for why I shouldn’t be upset about her butchering my hair. She was extremely unprofessional, condescending, and rude in the handling of this matter. I don’t recommend going to this salon and especially don’t recommend using Kim.