MasterCuts

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1.8 Google Review

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301 Cox Creek Pkwy #1348, Florence, Alabama, 35630, United States

(256) 765-1999 www.mastercuts.com/locations/al/florence/mastercuts-florence-mall-haircuts-212.html

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Google Reviews

Jennifer Owen

Nov 29, 2017

I paid $60.00 to get my hair colored black. I sat for 3 hours and my hair is two different colors. Mistakes happen. So I call up on my only day off to see what time I could go in that day to get it fixed. This woman tells me, "Oh, well the stylist isn't here today, you'll have to call back when they are here". Really?!?! I did not shell out a lot of money to have it messed up and then be told only they can fix it. Will never go there again.

Beth Burgess

Oct 5, 2017

I know they have some bad reviews, but for a shop that accepts walk in's, they are very nice and considerate. If they have a wait time, they will even call you when it is your turn. Eva cut my hair and she was very sweet and patient. She had me laughing almost the entire time.

Jeremy Phillips

Mar 13, 2017

Fabulous place if you wanna waste your money. Worst place and lazy people. Horrible black person breath. Really pathetic you can't brush your teeth in the morning

Barbara Bostick

Oct 17, 2015

I went to cut my bangs there once, the girl that cut them did an amazing job for my first time going to a mall and getting my hair cut. So, I expected for it to be the exact same experience this time around when I want to chop my hair off. Worst experience ever. She seemed like she hates her job or something or maybe it was just me she hated. Her name is Tiffany. I could tell she was in a terrible mood when she started washing my hair, she washed my hair so hard that I was fixing to ask her what her problem was??? I decided to not say anything, then she started cutting my hair, I asked for her to cut my hair up to my shoulders and have choppy ends. She made me look like Johnny Depp from Charlie and the Chocolate Factory except with one end is shorter than the next. White she was chopping my hair off, she kept pulling my hair, very very hard, she didn't even seem to care! The whole tome, not a single word, not a single smile. Just asked if it looked ok with a horrible attitude, I didn't have the nerve to tell her that she butchered my hair. I have never felt more uncomfortable getting my hair cut. I ran from there hoping to not cry in front of her. So now I'm here at home crying from what seemed an hour from hell. All this happened 30 minutes ago. I will never ever recommend this lady to anybody.

Roman Hnatyuk

Nov 10, 2014

Had an appointment setup, hair stylist lady refused to acknowledge me and took her sweet time cutting her friend's hair. Sat there for 40 min then walked out. Lazy people down here.