The last two times I have gone with friends their nail technician has been rude, interruptive, and negative. He shoots down anything anybody says around him and is constantly telling everyone they are wrong even in conversations that weren't directed at him. Today I called to make an appointment. The individual told me if I wanted to come in today I could just walk in at any time. I showed up within an hour and she told me they wouldn't be able to get me in until 6. I told her she told me to walk-in whenever today and she responds with that's not an appointment. Which, I am not arguing, but don't tell me to come in whenever and then when I walk in tell me I can't get in for 3 hours, let me know on the phone if you walk-in today it will likely be a wait unless you come in after 6. I am done experiencing the rudeness and general lack of care of their clients from this nail salon, I immediately called and booked an appointment at another salon in town. I won't be back. Thanks.