I wish the star represented, negative 1! They told me it would take 4 to 5 hours. She started at 6:00 P.M and finished at 4:45 A.M. I asked how long it would take after 6 hours passed and was told a few more hours. I then asked them to be honest and was told about 5 more hours. I expressed how upset I was bc they previously lied about the time and I had to work the next morning. He said it's all business! I was informed, by the owner, they operate like AT&T, they have fine print! Very unprofessional, no "fine print" posted anywhere! The owner didn't apologize, just asked me to be patient as he left the salon! They braid extremely too tight! I took my daughters braids down the same day bc sores formed THE SAME DAY, smh! Never, ever will they get my business or anyone's I know!