This is actually my first time writing a review anywhere so yes it was that bad. I hardly saw any bad reviews that's why I went but I showed up with my daughter so we could both get a hair cut, he didnt even wet our hair, i know I should have spoke up so that is my fault but on top of that her bangs came out crooked so had to go somewhere else to fix her hair cut in all and mine and When he took the cover off most of the hair ended up getting all over me on top of that I had to come home and shower. I rarely ever get my hair done and dang I have some bad luck, from now on will be going to expensive salons. I don't know how he is with male haircuts he may be better but for the females I DO NOT RECOMMEND this place! Save yourself the time money and trouble in looking elsewhere to get it fixed.