Ulta Beauty

Claim Salon

3.3 Google Review

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2465 Sand Creek Rd #100, Brentwood, California, 94513, United States

(925) 513-8183 www.ulta.com/stores/brentwood-ca-353

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Google Reviews

Marci J

Jan 3, 2018

I’ve never ordered anything online from Ulta that I’ve wanted to return before. In other words I was never faced with the enormous inconvenience of getting a full refund. I went to the store so I didn’t end up loosing more money by paying to ship the product back. Well I still have the broken product because the person “helping” me was trying to rip me off. They refused to give me the full refund because it’s “not the policy” to add shipping onto it. I used some money in points that took it off of the full purchase price, not the actual products, or so it said in the confirmation email. Their advice was to ship it back to the company. When I told them that I would loose more money that way they said that those were my only options. As if they don’t adjust the price of products for people that are faced with false advertising, they’ve done it for me in the past. But the person “helping” me was one of the managers and said it wasn’t possible. I’m sure they were blowing me off because I was being rude, but I’m sure they would be just as frustrated if they were getting a lot less than they paid for the horrible product.

Trisha Howshall

Jan 22, 2018

Amanda Wright did an amazing job on my hair! I am more than happy with the results. I will be recommending her to all of my friends! I will be back when needed ;-)! Thank you girl

Babette Haworth

Oct 20, 2017

Helpful.know their stock. Pointed me in correct direction for what i wanted.

Shannon Taylor

Oct 23, 2017

Love Ulta. Now they carry MAC. Even better! ❤️

Marina Martinez

Feb 24, 2017

I loooooove this place my first time here & wow!😍 great service as well nice friendly. The lady working in the hair dyes department knows her stuff!I highly recommend this place! They even have a brow bar! Tons & tons of product (I can literally can look at everything in this store) the guy cashiering helped sign me up for a free points membership & told me about the birthday discounts & other things I can eventually get with member ship & free catalogs so I can order on line as well.they have samples of EVERYTHING so if your like me & want to put eyeshadows, glitter eyeliner, lipstick etc. on the top of your hand to see if it matches your skin tone & texture of the product you can do that here!