James Mark Salon & Spa

Claim Salon

4.6 Google Review

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9105 Bruceville Rd, Elk Grove, California, 95758, United States

(916) 691-2000 thejamesmarksalon.com

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Google Reviews

Marlene Sanchez

Mar 1, 2022

Everyone was extremely friendly, called last minute for a hair cut for my daughter and they were able to accommodate me, did an amazing job. Both my daughter and I loved it! Came out just as we hoped for! Definitely coming back!

Shelby Nguyen

Jan 18, 2022

Had an appointment yesterday at noon, but the stylist I was booked with was out due to a medical issue. Totally understand that situation is unavoidable, and I hope the stylist is recovering well. However no one called to let me know and to ask to reschedule until I arrived at the appointment. I was really looking forward to getting a cut here but felt that my time was not respected. Additionally, when I let the receptionist know I did not want to reschedule, my $25 deposit wasn't offered back. I left and had to come back in to request the refund. It's a little ironic for a business to request a deposit in order for a first-time client to keep his/her appointment if in the end the business is unable to keep the appointment. I'm giving 2 stars because the owner did try to make it up to me by giving me my deposit back and offering to squeeze me in later that day. He had also offered a complimentary Kerastase treatment, which was very nice. Honestly I would have considered coming back if he was wearing a mask like the rest of the staff and the clients. I ended up getting a nice haircut from another salon down the street. Ultimately I won't be coming back because I would have appreciated a heads up prior to my appointment and if all staff wore masks to protect clients.

Celeste Murillo

Feb 18, 2022

Julie and Britt were the two who helped me and both were very nice and sweet. Everyone here took such good care of me. Salon is clean and offers almost anything you'd need. Highly recommend.

neha dhand

Mar 27, 2022

Amazing experience…….great place very professional….! Julie is amazing and very patient with her clients….i was definately a tough pick as i was very hesitant on colouring my hair…but she did an amazing job and i love my new look!!

Sharon DiPrinzio

Mar 7, 2022

Okay so a few weeks ago I went to James Mark Salon to get my dark roots touched up and brighten my balayage. I had one of the girls there take care of my hair and I’m not going to say anything rude on here but I’ll just say the aftermath of my hair was not what I wanted. My hair turned orange because of the process that was used so James took over and helped take that out and just added some lighter blonde in to help. It still wasn’t what I originally came in there to get but it was a lot better, they didn’t charge me and he said next time he would again take care of my hair to get it what I wanted. Today I went in to get what I originally had asked to get and my hair is PERFECT! I’m definitely going to be coming back here again and telling anyone living in the Elk Grove area to go there and to see James!!