Supercuts

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3.9 Google Review

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645 W 9th St ## 111, Los Angeles, California, 90015, United States

(213) 488-1154 www.supercuts.com

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Google Reviews

Artemis Vides

Jan 31, 2018

Terrible experience. Samantha Q. did a terrible job on cutting my hair, I gave her these two photos for reference. One to show how I wanted my hair to be again, the other the length in the back. I ended up with a super short crop cut instead of PIXIE cut. This woman needs to learn the deference between the styles. After I told her kindly to please stop cutting to just leave it alone and style it, she continued to cut the hair on the side. I told her again when she asked to cut my hair more on the back. I told her more firmly please stop cutting my hair. Style it and leave it alone. She asked if I was happy with it and I told her no unfortunately I am not happy with my cut I asked you to cut the bangs to hit my cheek bone and you cut it shorter than what I asked. She then tried to defend herself by saying "Well you wanted it to be short and if I left it alone it would look to heavy, I had to blend it." NEVER argue with an unhappy customer! Customer Service requires the employees to bite their tongue and say "I am sorry for the inconvenience." Yet after I told her I was unhappy she offered NO compensation for BUTCHERING my hair. If she could have cut my bangs the way I wanted I would be alright with my cut. It wouldn't be what I wanted but no she cut my bangs the way SHE thought it would look good on me. I have a round face having my bangs to shape my face REALLY makes a difference. Having NO bangs makes my face look... well you can see it and be the judge of that. Never coming back, never recommending this place, for future customers or any friends who are becoming a hair stylist. That salon is to generic with their cuts, nothing inventive or imaginative.

A Majano

Jan 19, 2018

Fast service. I walked in and was in the chair in less than 10 minutes. Welcoming staff and good stylists. Not too expensive but I just had a clean up and it was almost the price of a full cut. But I liked that it was fast and professional experience. Keep in mind it was during the middle of the week and late afternoon.