Philip butchered my hair. I just went in for a trim. He talked me into cutting off 3 inches, which was fine. Several times during the haircut he mentioned that he had a guarantee on all hair sevices, because even hairstylist have an off day. I thought his comments were odd. (He does not stand by his guarantee and refused to refund my money.) My hair was down past the middle of my back yesterday. I now have some hair at the crown only 4 inches long, major gaps, and definitely no blending. A child could have done a better job with safety scissors. He didn't want to straighten it after my cut, but allow it to air dry for the expensive conditioning treatment to work. Once I straightened it at home the following morning, I realized that he had completely chopped up my hair. When I messaged him regarding my bad hair-cut with a photo. His response was "Amen, when will you be back in town?". Really? He completely butchered my hair, and he wanted to make a joke of it! He also made numerous excuses for his lack of talent. Also... My daughter had hair removal on her face. She explained to Philip that she had sensitive skin. He said that waxing would help, and it would also get rid of acne. When he pulled some of the wax off, and she bled, Philip told her that bleeding was good because it was killing the hair folicles. She now has a terrible case of sore and painful bumps where Philip waxed. He never put anything on her face to prevent the painful bumps or to soothe her extremely red face after he waxed her. She has been on benedryl since we left his studio. You would be better off having salon services performed in a discount store. ***He also butchered my daughter's hair as well. ***The photo in the blue shirt was my before photo from ten days ago. The pictures in the gray shirt are after Philip's services!!! Also photo of my daughter's face.