Horrible. Listen. Just listen to your clients. Brandy, wow, o RUDE. Uppity and not willing to take responsibility for the mistake SHE made. FYI, guys, if you have your hair anything other than a 'respectable' hair cut, (she told my man, "now you look respectable" after she cut off his ENTIRE mullet!), then do NOT, I repeat, AVOID this location like the plague.
Also, part of the reason I'm SO fired up is because, when I called, Brandy did everything in her power to deflect responsibility from herself to my man. She also LIED twice during our phone conversation and added words/phrases that did NOT occur. She layered his hair from the crown to the base of his neck, cut ALL off of the sides and left a 'choppy' look/scissor straight lines in his side layering. Even if this WAS what she thought it is supposed to be, (She even said, "he wanted a nice business man' haircut. No, he didn't lmao), it is so pathetically amateurish you would think he had it done free at the Cosmetology school. Not a barber school, because barber school, this would not pass the mustard. Just saying. YIKES!!