I'm not one to post a terrible review, but what I've dealt with the past few weeks is atrocious.
A few weeks back I went into this store and purchased a Vitamin C serum on sale. I was thrilled to see this product at a lower cost since I've used it before in the past and unfortunately stopped due to the price (retails for $95). After ONE use of this product at night, I woke up to my face completely inflamed, irritated, and the texture of my skin felt like sandpaper. I have never experienced this before, nor ever dealt with my skin feeling so uncomfortable and extremely itchy. I ended up contacting the store to see if there is any advice or tips they could provide, but the associate just told me "to stop using it". As if I was going to continue!!! With the little help I got, I reached out to the brand telling them about my situation. I was asked to send a picture of the bottom of the bottle and they did confirm the product was expired and well past the preferred date use. What was more frightening is the brand telling me they were receiving random reports that Ulta has been selling expired goods.... excuse me - WHAT?!?! Two weeks and a dermatologist visit later, I am now on medication to clear up this rash on my skin. It was unfortunate I already threw away the product box so Ulta told me I couldn't return it, but the brand did everything right by refunding my money and sending me soothing products for free to help with my irritation. I have been a customer at Ulta for years and appalled the store can't even do their job to check the shelf lives!! I will NEVER shop at Ulta again and encourage if you do, check batch codes on a product to make sure this doesn't happen to you. Now I'm left with not only an irrirated, uncomfortable face, but medical bills as well.